IMPROVING THE INFORMATION SYSTEM OF INTERACTION BETWEEN THE CONSUMER AND THE DISPATCHER IN THE ELIMINATION OF ACCIDENTS IN DISTRIBUTION ELECTRICAL NETWORKS-Reference-Cited by-同舟云学术

IMPROVING THE INFORMATION SYSTEM OF INTERACTION BETWEEN THE CONSUMER AND THE DISPATCHER IN THE ELIMINATION OF ACCIDENTS IN DISTRIBUTION ELECTRICAL NETWORKS

Published:2023-07-05 Issue:1 Volume:2023 Page:216-225
ISSN:2686-7788
Container-title:Scientific Papers Collection of the Angarsk State Technical University
language:en
Short-container-title:

Author:

Sidorov Sergey,Pugachev Maxim,Puzanov Igor,Karpov Maxim,Ivashkova Venera,Boloev Evgeny,Fiskin Evgeny

Abstract

. The need of power grid companies to quickly detect emergency power outages and identify damaged areas when solving the problem of restoring power supply in low-voltage networks leads to the need to improve the information system for consumer-dispatcher interaction. This work performed a critical analysis of the traditional system of interaction between the consumer and the dispatcher through contact centers customer service energy companies. Technical requirements to mobile system of consumer-dispatcher interaction are formed

Publisher

Angarsk State Technical University

Subject

General Medicine

Reference5 articles.

1. Правила устройства электроустановок. – Москва: , 2003. – 340 с., Pravila ustroystva elektroustanovok. – Moskva: , 2003. – 340 s.

2. Руководство по устройству электроустановок. – Schneider Electric Pub-lisher, 2019. – 596 с., Rukovodstvo po ustroystvu elektroustanovok. – Schneider Electric Pub-lisher, 2019. – 596 s.

3. Козлов В.А. Городские распределительные электрические сети. – Л.: Энергоиздат, Ленинградское отделение, 1982. – 224 с., Kozlov V.A. Gorodskie raspredelitel'nye elektricheskie seti. – L.: Energoizdat, Leningradskoe otdelenie, 1982. – 224 s.

4. Samudrala, A.N. Distributed Outage Detection in Power Distribution Networks / A. N. Samudrala [et al.] // IEEE Transactions on Smart Grid. – 2020. –Vol. 11. № 6. – P. 5124–5137., Samudrala, A.N. Distributed Outage Detection in Power Distribution Networks / A. N. Samudrala [et al.] // IEEE Transactions on Smart Grid. – 2020. –Vol. 11. № 6. – P. 5124–5137.

5. Самолюбова, А.Б. Call Center на 100%. Практическое руководство по организации центра обслуживания вызовов / А. Б. Самолюбова — М.: Альпина Паблишер, 2010. — 31 с., Samolyubova, A.B. Call Center na 100%. Prakticheskoe rukovodstvo po organizacii centra obsluzhivaniya vyzovov / A. B. Samolyubova — M.: Al'pina Pablisher, 2010. — 31 s.