Impact of Interaction, Identification, Customer Satisfaction and Customer Loyalty on Online Video on Demand
Author:
Affiliation:
1. Bina Nusantara University,BINUS Online Learning,Management Department,Jakarta,Indonesia
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx7/10009906/10009914/10010667.pdf?arnumber=10010667
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3. Impacts of energy management practices on energy efficiency and carbon emissions reduction: A survey of malaysian manufacturing firms
4. Developing and validating five-construct model of customer satisfaction in beauty and cosmetic E-commerce
5. The influence of service quality on customer satisfaction and customer behavioral intentions by moderating role of switching barriers in satellite pay TV market
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