1. Enhancement of Selected Knowledge Management Methods in ITSM;Journal of Information & Knowledge Management;2022-08-03
2. Assessment of Contributions of the Methodology for the Construction of a Catalog of Information Technology Services Aimed at Public Entities;International Journal of Service Science, Management, Engineering, and Technology;2022-01
3. A TpM‐based collaborative system to teach IoT;Computer Applications in Engineering Education;2021-09-24
4. Automation of Service Desk: Knowledge Management Perspective;Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management;2021
5. Multi-Dialect Arabic Speech Recognition;2020 International Joint Conference on Neural Networks (IJCNN);2020-07