Front-Office Management of Service Operations with Robotic Process Automation-Reference-Cited by-同舟云学术

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Front-Office Management of Service Operations with Robotic Process Automation

Published:2023-05 Issue: Volume: Page:
ISSN:
Container-title:2023 24th International Conference on Control Systems and Computer Science (CSCS)
language:
Short-container-title:

Author:

Negoiţă Radu-Florin¹,Borangiu Theodor²

Affiliation:

1. University Politehnica of Bucharest,Doctoral School of Automatic Control and Computers,Bucharest,Romania

2. University Politehnica of Bucharest,Dept. of Automatic Control and Industrial Informatics,Bucharest,Romania

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10214666/10214681/10214740.pdf?arnumber=10214740

Reference24 articles.

1. Robotic Process Automation;kumar;Int Research J of Modernization in Engineering Technol and Science,2020

2. UI Automation Overview;Microsoft Article,2021

3. Coping With Fluctuating Demand For Services, Interactive Services Marketing;fisk;14 Cengage,2018

4. How end-to-end automation enables business transformation;Whitepaper,2022

5. Blue Prism - Introduction to RPA,2023

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