Operating Costs and Service Delivery Automation: A Perspective of the South African Banking Industry-Reference-Cited by-同舟云学术

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Operating Costs and Service Delivery Automation: A Perspective of the South African Banking Industry

Published:2023-06-19 Issue: Volume: Page:
ISSN:
Container-title:2023 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)
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Author:

Akilimalissiga Save¹,Sukdeo Nita Inderlal¹

Affiliation:

1. University of Johannesburg,Faculty of Engineering and Built Environment,Dept. Quality and Operations Management,Johannesburg,South Africa

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10332254/10332258/10332329.pdf?arnumber=10332329

Reference32 articles.

1. A marketplace without boundaries – the future of banking: A South African perspective;Camarate,2017

2. Cutting costs not enough as measuring productivity has become central to FS organisations;Ruzow,2019

3. Optimising the digital marketing mix in the South African banking industry;Bharati,2016

4. Robotics in Banking: Applying RPA In the Banking Sector To Increase Efficiency And Reduce Costs;Apology,2019

5. 6 Ways the UiPath Enterprise RPA Platform Makes Retail Banks More Efficient;Kumar,2018

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Transformative Impacts of Automation on the Nature of Work: A Perspective of the Banking Industry in South Africa;2024 International Conference on Artificial Intelligence, Big Data, Computing and Data Communication Systems (icABCD);2024-08-01

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