Improvement of Voice Navigation System based on Customer Service-Reference-Cited by-同舟云学术

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Improvement of Voice Navigation System based on Customer Service

Published:2023-05-26 Issue: Volume: Page:
ISSN:
Container-title:2023 IEEE 3rd International Conference on Information Technology, Big Data and Artificial Intelligence (ICIBA)
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Author:

Zhang Liping¹

Affiliation:

1. Research Institute of China Telecom Co., Ltd.,Guangzhou,China

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10164832/10164812/10164888.pdf?arnumber=10164888

Reference7 articles.

1. Intelligent voice navigation system for railway customer service;qiuhua;Method and Application Railway Computer Application,2020

2. [Application of intelligent voice navigation technology in customer service hotline of heating enterprises];lvjie;District heating,2022

3. Research and Implementation of China Telecom Multimedia Intelligent Client Service System;kefeng;Mobile Communications,2015

4. Application of Automatic Speech Recognition Technology to the Multimedia Customer Service System of China Telecom;kefeng;Mobile Communications,2018

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1. uMentor: LLM-Powered Chatbot for Harnessing Technology Books in Digital Library;Communications in Computer and Information Science;2024

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