The Effect of Information System Success Model, Information Security, and Customer Satisfactions on Digital Bank Applications

Author:

Efendi 1,Gui Anderes1,Santosa Gabriel Michael Ivan1,Pitchay Anwar Allah2,Jourdan Christopher1,Sudiana 1

Affiliation:

1. Bina Nusantara University,School of Information Systems,Jakarta,Indonesia

2. Universiti Sains Malaysia,School of Management,Penang,Malaysia

Publisher

IEEE

Reference22 articles.

1. Customer Satisfaction with Digital Wallet Services: An Analysis of Security Factors;dewan ahmed muhtasim;(IJACSA) International Journal of Advanced Computer Science and Applications,2022

2. The impact of online shopping attributes on customer satisfaction and loyalty: Moderating effects of e-commerce experience

3. The impact of trust, privacy and quality of service on the success of E-CRM: the mediating role of customer satisfaction

4. Integrating an information systems success model with perceived privacy, perceived security, and trust: the moderating role of Facebook addiction

5. Factors Influencing Fintech’s Customer Loyalty for Cross Border Payments: Mediating Customer Satisfaction;usman rehman;Asia-Pacific Journal of Business Venturing and Entrepreneurship,2021

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