Impact of Robo-advisors and Artificial Intelligence on Customer Service Performance at Personal Finance Industry-Reference-Cited by-同舟云学术

Impact of Robo-advisors and Artificial Intelligence on Customer Service Performance at Personal Finance Industry

Published:2023-03-07 Issue: Volume: Page:
ISSN:
Container-title:2023 International Conference on Business Analytics for Technology and Security (ICBATS)
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Author:

Alsmadi Lama¹,Al-Amayreh Esra’a¹,Kasem John²,Al-Gasaymeh Anwar S.¹

Affiliation:

1. Applied Science Private University,Amman,Jordan

2. California State University,Los Angeles

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10111090/10111095/10111364.pdf?arnumber=10111364

Reference28 articles.

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2. Loyalty program effectiveness: Theoretical reviews and practical proofs

3. The Impact of FinTech and Blockchain Technologies on Banking and Financial Services

4. RTA’s Employees’ Perceptions Toward the Efficiency of Artificial Intelligence and Big Data Utilization in Providing Smart Services to the Residents of Dubai;ghazal;The International Conference on Artificial Intelligence and Computer Vision,2021

5. Analysing the appropriate cognitive styles and its effect on strategic innovation in Jordanian universities;alzoubi;International Journal of E-Business,2017

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