Automation Error Type and Methods of Communicating Automation Reliability Affect Trust and Performance: An Empirical Study in the Cyber Domain

Author:

Chen JingORCID,Mishler Scott,Hu Bin

Funder

National Science Foundation

Publisher

Institute of Electrical and Electronics Engineers (IEEE)

Subject

Artificial Intelligence,Computer Networks and Communications,Computer Science Applications,Human-Computer Interaction,Signal Processing,Control and Systems Engineering,Human Factors and Ergonomics

Cited by 20 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Trust in Automation (TiA): Simulation Model, and Empirical Findings in Supervisory Control of Maritime Autonomous Surface Ships (MASS);International Journal of Human–Computer Interaction;2024-09-12

2. Misses or False Alarms? How Error Type Affects Confidence In Automation Reliability Estimates;Proceedings of the Human Factors and Ergonomics Society Annual Meeting;2024-09-08

3. Conversational Breakdown in a Customer Service Chatbot: Impact of Task Order and Criticality on User Trust and Emotion;ACM Transactions on Computer-Human Interaction;2024-09-03

4. Assessing Driver’s Trust, Compliance, and Reliance in an Automated Flood Warning System: Effects of Error Types and System Reliability;Proceedings of the Human Factors and Ergonomics Society Annual Meeting;2024-08-30

5. Exploring Team Error Management in Human Autonomy Teams During Automation Errors;Proceedings of the Human Factors and Ergonomics Society Annual Meeting;2024-08-30

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