Social CRM to Reduce Perceived Risks in Online Purchase Behavior-Reference-Cited by-同舟云学术

登录注册会员服务联系我们

Social CRM to Reduce Perceived Risks in Online Purchase Behavior

Published:2022-11 Issue: Volume: Page:
ISSN:
Container-title:2022 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT)
language:
Short-container-title:

Author:

Das Graças Conceição Dayse Liz¹,Viana Julio A.²,De Muÿlder Cristiana Fernandes³,Reinhold Olaf⁴,Alt Rainer⁵

Affiliation:

1. Universidade Fumec,Faculdade de Ciências Empresariais,Belo Horizonte,Brazil

2. Social CRM Research Center SCRC,Leipzig,Germany

3. Universidade Federal de Uberlândia,FAGEN/PPGAdm,Uberlândia,Brazil

4. CBS International Business School,Social CRM Research Center, Faculty of Technology and Management SCRC,Leipzig,Germany

5. Leipzig University,Information System Institute,Leipzig,Germany

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10101871/10101874/10101925.pdf?arnumber=10101925

Reference102 articles.

1. A influencia do risco percebido no abandono do carrinho de compras mobile;soares,2019

2. The role of perceived risk in the quality-value relationship: A study in a retail environment

3. Perceived risk: The concept and its measurement

4. The Role of Risk 1n;taylor;J Mark,1974

5. Components of perceived risk in product purchase: A cross-validation.

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP