Smart Tourism Technology Framework: A Gateway to Enhancing Tourists’ Experiences and Psychological Behaviour

Author:

Peong Kwee Kim1,Yeo Sook Fern1,Peong Kwee Peng2,Tan Cheng Ling3,Solarin Sakiru Adebola4,Lim Kah Boon1

Affiliation:

1. Multimedia University,Faculty of Business,Melaka,Malaysia

2. MLK Management Services,Accounting Department,Melaka,Malaysia

3. Universiti Sains Malaysia,Graduate School of Business,Penang,Malaysia

4. University of Nottingham,Selangor Darul Ehsan,Malaysia

Funder

Ministry of Higher Education

Publisher

IEEE

Reference37 articles.

1. Effects of ICTs in mega events on national image formation: the case of PyeongChang Winter Olympic Games in South Korea

2. Assessing differences in customers’ personal disposition to e-commerce

3. From the attributes of smart tourism technologies to loyalty and WOM via user satisfaction: the moderating role of switching costs;ng;Kybernetes,2022

4. Psychological engagement drives brand loyalty: evidence from Malaysian ecotourism destinations;quoquab;Journal of Product and Brand Management,2020

5. Integrative model for the adoption of tour itineraries from smart travel apps;ho;Journal of Hospitality and Tourism Technology,2021

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