Defining Healthcare KPIs Using Process Mining and Patient Journey Maps-Reference-Cited by-同舟云学术

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Defining Healthcare KPIs Using Process Mining and Patient Journey Maps

Published:2023-10-16 Issue: Volume: Page:
ISSN:
Container-title:2023 XLIX Latin American Computer Conference (CLEI)
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Author:

Arias Michael¹,Rojas Eric²,Aguirre Santiago³,Cornejo Felipe⁴,Munoz-Gama Jorge⁴,Sepúlveda Marcos⁴,Capurro Daniel⁵

Affiliation:

1. Informática y Tecnología Universidad de Costa Rica, Sede de Occidente,Departamento de Ingeniería,San Ramón/Costa,Rica

2. Institute for Biological and Medical Engineering Schools of Engineering, Medicine and Biological Sciences Pontificia Universidad Católica de Chile,Santiago,Chile

3. Central Michigan University,Business Information Systems Department,Míchigan,United States

4. School of Engineering Pontificia Universidad Católica de Chile,Department of Computer Science,Santiago,Chile

5. School of Computing and Information Systems University of Melbourne,Victoria,Australia

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10346085/10345779/10345781.pdf?arnumber=10345781

Reference37 articles.

1. Patient Pathways Discovery and Analysis Using Process Mining Techniques: An Emergency Department Case Study

2. Measuring Patient Experience: Concepts and Methods

3. Mapping the Patient’s Journey in Healthcare through Process Mining

4. CJM-ab: Abstracting Customer Journey Maps Using Process Mining

5. Discovering Customer Journeys from Evidence: A Genetic Approach Inspired by Process Mining

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