Author:
Rodrigues Chagas Beatriz Nery,Nogueira Viana Julio Augusto,Reinhold Olaf,Lobato Fabio,Jacob Antonio F. L.,Alt Rainer
Cited by
18 articles.
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1. Customer Risk Prediction: A Machine Learning Ensemble Approach;2023 International Conference on Electrical, Computer and Energy Technologies (ICECET);2023-11-16
2. Market Overview in Social CRM: An Analysis of Job Advertisements;2023 IEEE International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT);2023-10-26
3. Arithmetic Optimization With Ensemble Deep Learning SBLSTM-RNN-IGSA Model for Customer Churn Prediction;IEEE Access;2023
4. AI in Customer Relationship Management;Studies in Systems, Decision and Control;2023
5. Ethical Issues in Social CRM: a Literature Review;2022 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT);2022-11