Sentiment Analysis in E-Commerce Platforms: A Review of Current Techniques and Future Directions
Author:
Affiliation:
1. Department of Software Engineering, Faculty of Computer Science and Information Technology, University of Malaya, Kuala Lumpur, Malaysia
Funder
Ministry of Higher Education under the Fundamental Research Grant Scheme
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Subject
General Engineering,General Materials Science,General Computer Science,Electrical and Electronic Engineering
Link
http://xplorestaging.ieee.org/ielx7/6287639/10005208/10225509.pdf?arnumber=10225509
Reference77 articles.
1. Deep Learning Sentiment Analysis of Amazon.Com Reviews and Ratings
2. A literature review on application of sentiment analysis using machine learning techniques;shathik;International Journal of Applied Engineering and Management Letters,2020
3. Sentiment Analysis for E-Commerce Product Reviews in Chinese Based on Sentiment Lexicon and Deep Learning
4. Sentiment Analysis in Social Media and Its Application: Systematic Literature Review
5. Measuring e-Commerce service quality from online customer review using sentiment analysis
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