Online Business through Social Media and Customer Retention Management: A Bibliometric Analysis of Cutting-Edge Studies
Author:
Affiliation:
1. University School of Business, Chandigarh University,Mohali,Punjab,India
2. Dhaka University,INFS,Dhaka,Bangladesh
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx7/10430417/10430480/10431485.pdf?arnumber=10431485
Reference29 articles.
1. Online Consumer Retention in Saudi Arabia During Covid19: The Moderating Role of Online Trust;Al-Ghraibah
2. A critical analysis to comprehend panic buying behaviour of Mumbaikars in COVID-19 era;Singh;Stud. Indian Place Names,2020
3. The changing grocery shopping behavior of Chinese consumers at the outset of the COVID-19 outbreak;H,2020
4. Online consumer retention: contingent effects of online shopping habit and online shopping experience
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