Author:
Andri ,Paulus ,Hanes ,Poi Wong Ng
Cited by
2 articles.
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1. Measurement Of Maturity Model Using The Service Operation Of SIAKBA in ITIL V3 At KPU;2023 International Conference on Informatics Engineering, Science & Technology (INCITEST);2023-10-25
2. Impact of IT Service Management and ITIL Framework on the Businesses;2021 International Conference of Modern Trends in Information and Communication Technology Industry (MTICTI);2021-12-04