Statistical and Data Analytics Approaches to Parameter Tuning for Enhancing QoS of E-Banking Transactions: A Case Study of Sample Bank-Reference-Cited by-同舟云学术

Statistical and Data Analytics Approaches to Parameter Tuning for Enhancing QoS of E-Banking Transactions: A Case Study of Sample Bank

Published:2023-09-24 Issue: Volume: Page:
ISSN:
Container-title:2023 IEEE Canadian Conference on Electrical and Computer Engineering (CCECE)
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Author:

Razavi Hooman¹,Jamali Mohammad Reza²,Emsaki Morvaridsadat¹,Gholian-Jouybari Fatemeh¹,Bonakdari Hossein³,Hajiaghaei-Keshteli Mostafa¹

Affiliation:

1. Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico

2. Pulseware Co.,Tehran,Iran

3. University of Ottawa,Department of Civil Engineering,Ottawa,Canada,K1N 6N5

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10288628/10288648/10288713.pdf?arnumber=10288713

Reference20 articles.

1. An empirical study of determinants of customer satisfaction of banking sector: Evidence from Bangladesh;gazi;J Asian Financ Econ Bus,2021

2. The influence of Internet banking services quality on e-customers’ satisfaction of Saudi banks: comparison study before and during COVID-19

3. Analysis of the Effect of Service Quality on Company Reputation on Purchase Decisions for Professional Recruitment Services;bintoro;APTISI Transactions on Management (ATM),2023

4. Quality of Service Measure for Bike Sharing Systems

5. Two Constructive Algorithms to Address a Multi-Depot Home Healthcare Routing Problem

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