Factors, Predictability, and Explainability of Mobile Telephony Customer Departure in Telecommunications Companies: A Systematic Review of the Literature-Reference-Cited by-同舟云学术

登录注册会员服务联系我们

Factors, Predictability, and Explainability of Mobile Telephony Customer Departure in Telecommunications Companies: A Systematic Review of the Literature

Published:2024 Issue: Volume:12 Page:118968-118980
ISSN:2169-3536
Container-title:IEEE Access
language:
Short-container-title:IEEE Access

Author:

Freire David¹^ORCID,Santos Mauricio Sanchez David¹^ORCID,Castillo Sequera José Luis²^ORCID,Fiallo Moncayo Daniel³

Affiliation:

1. Artificial Intelligence Group, Universidad Nacional Mayor de San Marcos, Lima, Peru

2. Department of Computer Science, Higher Polytechnic School, University of Alcalá, Alcalá, Spain

3. Department of Administrative Sciences, University of Guayaquil, Guayaquil, Ecuador

Funder

University of Alcalá

Publisher

Institute of Electrical and Electronics Engineers (IEEE)

Link

http://xplorestaging.ieee.org/ielx8/6287639/10380310/10636129.pdf?arnumber=10636129

Reference147 articles.

1. Customer Behavior Mining Framework (CBMF) using clustering and classification techniques

2. Customer Churn Prediction in Telecommunication Industry Using Classification and Regression Trees and Artificial Neural Network Algorithms

3. Intelligent Model for Customer Churn Prediction using Deep Learning Optimization Algorithms

4. Model for Predicting Customer Desertion of Telephony Service using Machine Learning

5. Customer churn prediction in telecom using machine learning in big data platform

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP