Research on Cloud-Based Recording Technology of Large-Scale Enterprise Customer Service Call Based on Edge Agent-Reference-Cited by-同舟云学术

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Research on Cloud-Based Recording Technology of Large-Scale Enterprise Customer Service Call Based on Edge Agent

Published:2023-09-21 Issue: Volume: Page:
ISSN:
Container-title:2023 International Conference on Power System Technology (PowerCon)
language:
Short-container-title:

Author:

Li Liang¹,Zhai Hongting¹,Sun Lili¹,Guan Ti²,Zhang Yantong¹,Zhang Qingrui¹,Zhai Qi¹,Bian Ruochen¹,Lv Qingzhen³

Affiliation:

1. State Grid Shandong Electric Power Company Information Communication Company,Jinan,Shandong,China

2. State Grid Shandong Electric Power Company,Jinan,Shandong,China

3. State Grid Shandong Electric Power Company Qingdao Power Supply Company,Qingdao,Shandong,China

Funder

Science and Technology Project of State Grid

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10330799/10330806/10331239.pdf?arnumber=10331239

Reference7 articles.

1. Security issues with the IP multimedia subsystem (IMS)

2. Market, policy, and technology requirements for power systems under ‘30·60’ decarbonization goal of China

3. Becoming an intellectual monopoly by relying on the national innovation system: the State Grid Corporation of China's experience

4. Implementing a Native IMS Location Service Enabler over a Prototypical IMS Core Network Testbed

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