1. Business Response Prediction based on Consumer Behaviour Patterns;2024 IEEE 9th International Conference for Convergence in Technology (I2CT);2024-04-05
2. Customer Sentiments Towards Delivery Services in Bangladesh: A Machine Learning-Based Sentiment Analysis;2024 International Conference on Advances in Computing, Communication, Electrical, and Smart Systems (iCACCESS);2024-03-08
3. Failure Mode Extraction via Vectorization and Clustering: A Case Study on Amazon Reviews;2023 International Conference on Electrical, Computer and Energy Technologies (ICECET);2023-11-16
4. Monitoring the Quality and Perception of Service in Colombian Public Service Companies with Twitter and Descriptive Temporal Analysis;Applied Sciences;2023-09-15
5. Mining Opinions by Means of User Reactions;2023 14th International Conference on Computing Communication and Networking Technologies (ICCCNT);2023-07-06