Aspect-Based Opinion Mining of Customer Reviews in the Hospitality Industry: Leveraging Recursive Neural Tensor Network Algorithm
Author:
Affiliation:
1. Amity International Business School, Amity University,Noida,India
2. School of Business and Management, Taylor's University,Selangor,Malaysia
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx7/10389811/10389819/10390384.pdf?arnumber=10390384
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1. Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda
2. The Rise of Robots to Help Combat Covid-19
3. Artificial intelligence for carbon emissions using system of systems theory
4. Social CRM: linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry
5. Metamorphosis of CRM
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