The role of the Internet of Behaviours (IoB) in enhancing customer service
Author:
Affiliation:
1. Manav Rachna University,Faridabad,Haryana
2. Government College Chhachhrauli, Yamuna Nagar,Haryana,India
3. Govt. College,Bhainswal Kalan,Sonipat
4. Lingaya’s Vidyapeeth,Faridabad
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx7/10541113/10541309/10541805.pdf?arnumber=10541805
Reference21 articles.
1. Extended technology acceptance model of Internet utilization behavior
2. Trends in Internet information behavior, 2000–2004 - Buente - 2008 - Journal of the American Society for Information Science and Technology - Wiley Online Library,2022
3. Internet of Behaviours (IoB) and its role in customer services
4. Internet Addictive Behavior in Adolescence: A Cross-Sectional Study in Seven European Countries Cyberpsychology, Behavior, and Social Networking,2022
5. Flow and Internet shopping behavior: A conceptual model and research propositions,2022
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