When Not to Use AI
Author:
Affiliation:
1. Centre for Engineering in Society Gina Cody School of Engineering and Computer Science, Concordia University, Montreal, QC, Canada
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Link
http://xplorestaging.ieee.org/ielx8/44/10568157/10568165.pdf?arnumber=10568165
Reference51 articles.
1. ChatSh*t and Other Conversations (That We Should Be Having, But Mostly Are Not)
2. Cognitive mirage: A review of hallucinations in large language models;Ye;arXiv:2309.06794,2023
3. Customer-Related Social Stressors and Burnout.
4. ChatGPT provided better customer service than his staff. He fired them;Verma,2023
5. AI is ‘absolutely’ coming after your job if you work in customer service. But it’s not all bad;Carbonaro;Euronews,2023
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