Proposed Framework for Managing Customer Queries in Banking sector using Robotic Process Automation

Author:

Yadav Shveta1,Bhardwaj Vivek1,Rehman Ateeq Ur2,Alsharabi Naif3

Affiliation:

1. School of Computer Science and Engineering, Lovely Professional University,Phagwara,Punjab,India

2. Government College University,Department of Electrical Engineering,Lahore,Pakistan

3. College of Computer Science and Engineering, University of Hail,Saudi Arabia

Publisher

IEEE

Reference21 articles.

1. Automatic Speech Recognition (ASR) Systems for Children: A Systematic Literature Review

2. Robotizing global financial shared services at royal dsm;lacity;The Outsourcing Unit working Research Paper Series LSE,2016

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