The Impact of Last Mile Logistics Service Quality on Social Sustainability in E-commerce: Customer Perception-Reference-Cited by-同舟云学术

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The Impact of Last Mile Logistics Service Quality on Social Sustainability in E-commerce: Customer Perception

Published:2024-04-04 Issue: Volume:17 Page:1-6
ISSN:
Container-title:2024 International Research Conference on Smart Computing and Systems Engineering (SCSE)
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Author:

Sampath Isuru¹,Mahesh Shan¹,Jayasuriya Nipunee¹,Aluthwala Chathuni¹,Wijeshinghe Shakila¹,Weerarathna Ranitha²,Madhavika Naduni³,Liyanagamage Sanduni⁴

Affiliation:

1. SLIIT Business School Sri Lanka Institute of Information Technology,Department of Information Management,Malabe,Sri Lanka

2. Sri Lanka Institute of Information Technology,SLIIT Business School,Department of Business Management,Malabe,Sri Lanka

3. University of Tasmania,Department of Accounting and Corporate Governance,Launceston,TAS

4. Sri Lanka Institute of Information Technology, SLIIT Business School,SLIIT Business School,Department of Information Management,Malabe,Sri Lanka

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx8/10550188/10550445/10550559.pdf?arnumber=10550559

Reference27 articles.

1. Sustainable Management for Fresh Food E-Commerce Logistics Services

2. World commission on environment and development;Our common future,1987

3. Solution approaches for combining first-mile pickup and last-mile delivery in an e-commerce logistic network: A systematic literature review

4. The “next day, free delivery” myth unravelled

5. Innovative solutions to increase last-mile delivery efficiency in B2C e-commerce: a literature review

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