Text Mining Online Reviews: What Makes a Helpful Online Review?
Author:
Affiliation:
1. Feliciano School of Business, Montclair State University, Montclair, NJ, USA
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Subject
Electrical and Electronic Engineering,Strategy and Management,Management of Technology and Innovation
Link
http://xplorestaging.ieee.org/ielx7/46/10366408/10158499.pdf?arnumber=10158499
Reference36 articles.
1. Online reviews, online shopping and E-commerce;Smith,2016
2. 5 companies that dominate the online reviews & how they do it;OCarroll,2020
3. Need for Uniqueness and Word of Mouth in Disruptive Innovation Adoption: The Context of Self-Quantification
4. Does yelp affect restaurant demand?;Anderson;ARE Update,2013
5. The chain from customer satisfaction via word-of-mouth referrals to new customer acquisition
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