Design, Development, and Usability Testing of a Mobileapp for Medication reminder among patients with Chronic conditions

Abstract

Medication adherence is essential for treating acute and chronic illnesses. In order to address Indonesian patient’s medication adherence issues, this study will develop and test a medication reminder app utilizing a User-Centered Design (UCD) approach. This research and development study sought to improve patients' quality of life, medical care, and society's health. Understanding the context of usage, identifying user requirements, designing solutions, and evaluating against requirements comprised the study’s UCD approach. User’s expectations were collected through a demographic questionnaire and open-ended questions to determine the app's features and functions. The app was created and constructed based on the user needs assessment with the requested functionality. Medication reminders, dose information, doctor's visit schedules, and medication history were included in the app. The design phase prioritized simplicity, navigation, and configurable themes. Login, reminder settings, status updates, and history reviews were evaluated. The app's durability and applicability were shown by black-box testing. The app's usability was tested using the USE (Usefulness, Satisfaction, and Ease of Use) questionnaire. According to the questionnaire, the app was informative, user-friendly, and easy to learn, resulting in high user satisfaction. The app scored “Worthy” in usability, demonstrating its ability to meet user requirements. The app's development and evaluation improve patient’s medication adherence, treatment outcomes, and quality of life. The UCD guarantees that the proposed app meets user’sneeds. According to the study, UCD is crucial to creating successful and user-friendly medication reminder solutions. The medication reminder app's usability, utility, and user experience can be improved with user feedback, perhaps making it “Very Worthy” and encouraging better medication adherence.