Digital Human Performance Evaluation in the Public and Private Sectors

Abstract

Increased controlling functions are a natural part of the day-to-day activities of companies operating in market conditions. Its successful functioning determines the market value of the company. In addition to measuring organizational performance, it also has a vital role in monitoring and evaluating individual performance on an ongoing basis, thus providing continuous feedback to employees and managers. Accordingly, the IT sector and modern IT solutions are taking a significant part in the operation of companies. With the development of these solutions, Industry 4.0 is already taking companies into the world of modern ICT technologies and is appearing at all levels of companies. Companies developing ERP systems are increasingly focusing on the dissemination of performance evaluation modules as part of controlling. Not only ERP systems but also serious HRM support solutions have emerged, and controlling has been complemented by measuring the performance not only of the whole organization but also of individual employees. Today, various publications discuss the fact that the cards have begun to be dealt with again in markets where companies must meet a myriad of conditions to stay afloat. We are not talking here about their ability to develop but merely about their efforts to maintain their market position. This is the environment in which controlling, which now covers a much more comprehensive range of areas, including human resources, is working. This process of controlling has extended from large companies to public interest entities, as they must operate effectively in the same environment as other companies with a similar profile but a different organizational structure, typically private. Not to mention the fact that the labor market is the same, where recruitment is not enough, but retention is just as necessary.