Empirical Analysis of Intercultural Communication and Multicultural Team Performance: A Case of Uzbek and Russian Managers in Uzbekistan

Abstract

There is a practical problem which this study will solve given that Uzbekistan is a country in which members of many ethnicities live. This article aims at identifying the Intercultural communication competence of Russian and Uzbek managers, team performance of a diverse team, and analyze how well these nations collaborate with each other. The main objective of this study is to explain the high team performance and intercultural communication competence. The data had been collected from various companies across Uzbekistan. Both online and paper questionnaires were distributed to Russian and Uzbek managers. Fundamental statistical procedures are applied to answer the questions of our research. Descriptive statistics, reliability and validity testing, regression modeling and other statistical indicators were used to validate our theory. The findings suggested that Russian and Uzbek managers do not differ significantly in their Intercultural communication competence. Overall intercultural competence score of Russian managers is insignificantly higher. Nonetheless, Uzbek respondents scored higher on the Interpersonal Skills dimension than Russian participants. Team performance of Uzbek managers is higher than Russian ones. Through regression analysis, an impact of Intercultural Communication Competence on Multicultural Team Performance has also been established. The mentioned studies have implications for the practice of Uzbek companies, and organizational theory, as such research has not been conducted on the sample of these nations. The study provides a knowledge foundation, and it will give us a specific insight into Uzbekistan working culture and relationships between different cultural backgrounds.