INSTANT MESSAGING GROUPS: IS IT CONVENIENCE OR TORTURE?

Abstract

The study aims to examine the disturbing situations, and the emotions and thoughts of the participants while using instant messaging. Disturbing situations of the users in the group are violations of privacy, harassment, hurtful words and behaviors, and gender discrimination. The main reasons why users accept these situations are primarily various fears; another is the cultural structure they are in and the personal characteristics of the users. To take precautions against these actions, it has been revealed that training on the use of instant messaging applications and social media should be disseminated, awareness-raising activities should be organized and reactions should be taken to establish the right communication.