THEORETICAL AND METHODOLOGICAL ASPECTS OF THE BUSINESS PROCESS ANALYSIS AS А MANAGEMENT FUNCTION

Abstract

Introduction. The article considers the objective necessity of a process approach to management, which considers a company as a system of interconnected processes including its all activities. It is determined that the management of business processes has high effectiveness only in the conditions of the qualitative analytical support. Therefore, the importance of greater development of the methodology of business process analysis is substantiated. Methods. The following methods have become the methodological basis of the research: abstract and logical method, method of theoretical generalization, method of grouping, method of comparison, method of analogy, dialectic method and method of system approach. Results. The article has substantiated the theoretical and methodological principles of the analysis of business processes. The essence of business processes has been clarified. Their types, as objects of analysis, have been defined. The purpose and main tasks of business process analysis have been substantiated on the basis of the laws of dialectics. The main directions of the business process analysis have been determined. It has been proven that the methodology of the system of analytical support for making managerial decisions should be based on the following principles of dialectical logic: objectivity of business processes; the integrity of the object of research, the comprehensiveness of research, the constant deepening of cognition, the constant movement and development, the unity and struggle of opposites, theoretical development and practical verification of the results. The place of business process analysis in the system of operational, current and strategic management has been specified.