Digital transformation of administrative and business processes in Ukraine during marital state

Abstract

The article is devoted to the analysis of the digital transformation of management and business processes in Ukraine during martial law, with an emphasis on the development and application of digital tools, such as the Diya platform, chatbots and other digital services that provide important services for citizens and support state initiatives. The main focus is on the role of blockchain technologies and smart contracts in the modernization of the financial, administrative and social spheres, as well as on the potential of these technologies to increase the transparency, efficiency and security of public services. The purpose of the study is to assess the impact of martial law on the processes of digital transformation of management and business processes in Ukraine, with a special focus on the role and potential of blockchain technologies and smart contracts. The research methodology is based on a comprehensive analysis of existing digital initiatives and projects in Ukraine, an assessment of their impact on society and the country's economy. Methods of data analysis and information synthesis are used to determine the potential of digital technology implementation in management and business processes. The results of the study indicate Ukraine's significant progress in the field of digitalization of public services and management, especially during martial law. The "Action" platform and other digital initiatives demonstrate effectiveness in providing important services to citizens, promoting social initiatives and maintaining defence capabilities. At the same time, the article proposes ways to expand the functionality of the Diya platform through the creation of a site for the exhibition of defence technologies of Ukrainian inventors, digitalization of the stock market. In the field of digitalization of business processes, the use of blockchain and smart contracts is proposed for the purpose of automating financial, economic and legal aspects of activity.