Performance appraisal models in the county health centers of Iran: A systematic review

Abstract

Performance design and appraisal makes the system intelligent and motivates people to show desirable behavior and is the main part of organizational policies formulation and implementation. Hence, this systematic review summarizes the current knowledge about performance appraisal models in the county health centers of Iran. In the present study, 13 electronic databases and search engines were searched for the relevant keywords from 2002 to 2020. The obtained English or Persian articles on Health issues were then discussed. The quality appraisal of all articles was performed using the CASP checklist. Out of a total of 2400 articles, 13 articles with relevant titles, abstracts, and texts were reviewed. Based on the results of this study, the components of the performance appraisal model include health improvement, accountability and fairness in financial participation, financing, service provision, resource production, and stewardship. Performance appraisal of health care systems helps health decision makers and politicians to be accountable for their decisions so that they can make better decisions to improve their actions. Therefore, it is possible to improve the performance of inefficient health centers in a more appropriate way by managing the health centers personnel more properly and using their power more correctly. As the establishment and implementation of a performance appraisal model of health centers can improve the provision of health services, the application of these components requires to be well-planned.