Workforce Stability: Motivation Factors Impacting Satisfaction in the IDD Field

Author:

Velardo Elisa F.1,Cymbala Patricia1,Rodriguez Anthony M.2,Thoma Colleen A.3,Palmer Susan B.4

Affiliation:

1. Elisa F. Velardo and Patricia Cymbala, Connecticut Department of Developmental Services

2. Anthony M. Rodriguez, Providence College

3. Colleen A. Thoma, Virginia Commonwealth University

4. Susan B. Palmer, University of Kansas

Abstract

Abstract For decades, individuals who are direct support professionals working with people with intellectual and developmental disabilities (IDD) have been under strain. The current study looked at the prevalent themes that impact workforce stability among providers, advocates, policymakers, and researchers in the field of IDD. The researchers applied Herzberg's two-factor theory of motivation and hygiene factors to data gathered through focus group interviews on workforce challenges and opportunities. Findings revealed that motivational factors relating to employee satisfaction, including organizational culture, retention, and credentialing, were identified as critical to workforce stability.

Publisher

American Association on Intellectual and Developmental Disabilities (AAIDD)

Subject

General Medicine

Reference38 articles.

1. Adhikari, A., & Mickle,T. (2021). Beyond the numbers. Bureau of Labor Statistics.

2. American Network of Community Options and Resources. (2017, March). Addressing the disability services workforce crisis of the 21st century. https://www.ancor.org/sites/default/files/workforce_white_paper_-_final_-_hyperlinked_version.pdf

3. Bogenschutz, M. D., Hewitt, A., Nord, D., & Hepperlen,R. (2014). Direct support workforce supporting individuals with IDD: Current wages, benefits, and stability. Intellectual and Developmental Disabilities, 52(5), 317– 329. https://doi.org/10.1352/1934-9556-52.5.317

4. Bogenschutz, M. D., Nord, D., & Hewitt,A. (2015). Competency-based training and worker turnover in community supports for people with IDD: Results from a group randomized controlled study. Intellectual and Developmental Disabilities, 53(3), 182– 195. https://doi.org/10.1352/1934-9556-53.3.182

5. Charmaz, K. (2014). Constructing grounded theory: A practical guide through qualitative analysis (2nd edition). Sage.

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