THE COORDINATION OF COMPLEX PRODUCT SYSTEMS PROJECTS: A CASE STUDY OF AN R&D MULTI-PARTY ALLIANCE

Abstract

In this paper, we address the evolution of coordination between multiple and diverse partners in a complex R&D innovation project. Because common understanding is crucial to help coordination in complex and uncertain contexts, we performed an in-depth case study of a large European project aiming to investigate the interaction between common understanding and coordination mechanisms during the life cycle of a complex product systems (CoPS) multi-party project. We found that coordination mechanisms are combined according to different stages of the project and create common understanding by managing tasks and roles as the project unfolds. Moreover, to cope with high interdependent tasks and many diverse partners, it seems crucial to implement an iterative process where tasks and roles evolve and mature progressively, and problems are identified earlier, leading to a validated and consistent result.