MULTICRITERIAL RANKING APPROACH FOR EVALUATING BANK BRANCH PERFORMANCE

Author:

ALESKEROV FUAD12,ERSEL HASAN3,YOLALAN REHA3

Affiliation:

1. State University "High School of Economics", Myasnitskaya Str., 20, Moscow 101987, Russia

2. Russian Academy of Sciences, Institute of Control Sciences, 65 Profsoyuznaya Str., Moscow 117997, Russia

3. Yapı Kredi Bank, Levent, Istanbul, 80620, Turkey

Abstract

14 ranking methods based on multiple criteria are suggested for evaluating the performance of the bank branches. The methods are explained via an illustrative example, and some of them are applied to a real-life data for 23 retail bank branches in a large-scale private Turkish commercial bank.

Publisher

World Scientific Pub Co Pte Lt

Subject

Computer Science (miscellaneous),Computer Science (miscellaneous)

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