EVALUATION CRITERIA OF NEW PRODUCT DEVELOPMENT PROCESS — A COMPARISON STUDY BETWEEN INDONESIA AND TAIWAN INDUSTRIAL MANUFACTURING FIRMS

Author:

WANG KUNG-JENG1,LEE YUN-HUEI2,KURNIAWAN FEINY1

Affiliation:

1. Department of Industrial Management, National Taiwan University of Science and Technology, Taipei, Taiwan

2. Department of Business Administration, Tamkang University, Taipei, Taiwan

Abstract

New product development (NPD) is one of the most important processes for firms to increase their profit and competitiveness. This study presents the result of a comparison study between Taiwan and Indonesia industry in the employment of evaluation criteria for NPD process. This study is guided by a stage-gate process to derive a structured NPD performance evaluation framework. In this study, we use 20 evaluation criteria that are grouped into five dimensions, market-, financial-, product-, process-, and intuition-based measures. Based on a sample of 148 industrial firms, the findings of the study present guidelines for R&D managers as measuring product development and employing appropriate evaluation dimensions for effectiveness and efficiency in NPD related decision making.

Publisher

World Scientific Pub Co Pte Lt

Subject

Management of Technology and Innovation,Strategy and Management,Business and International Management

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