THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS FOR INNOVATION: AN ABSORPTIVE CAPACITY PERSPECTIVE

Author:

MOOS BERNHARD1,BEIMBORN DANIEL1,WAGNER HEINZ-THEO2,WEITZEL TIM1

Affiliation:

1. University of Bamberg, Department of Information Systems and Services, An der Weberei 5, 96045 Bamberg, Germany

2. German Graduate School of Management and Law, Bildungscampus 2, 74076 Heilbronn, Germany

Abstract

What is the role of Knowledge Management Systems (KMS) for a firm's innovativeness and absorptive capacity (ACAP)? Research shows that a firm's capacity to acquire and utilise relevant knowledge, i.e., its absorptive capacity, is decisive for innovation success. We develop a theoretical model that links the availability and usage of KMS with a firm's ACAP and its organisational knowledge to explain its contribution for a firm's innovation success. Using data from 222 manufacturing firms, we can show that the availability of a KMS in a firm affects its innovation success by contributing to its ACAP. Looking at the impact of different knowledge types on innovativeness, the results show that only technological knowledge is a substantial determinant of innovation success but not market knowledge.

Publisher

World Scientific Pub Co Pte Lt

Subject

Management of Technology and Innovation,Strategy and Management,Business and International Management

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