Supporting Healthcare Executive Managers’ Decisions Through Dashboards

Abstract

Information visualisation plays an important role for executives in order to drive business effectively and efficiently. Dashboard design, which is one of the best tools of visualization to meet the information needs at adequate levels, is becoming more important parallel to advances in information processing technologies. This study aims to provide a conceptual framework for developing a dashboard for executives. Healthcare management was chosen to demonstrate the methodology of research design, data gathering and visualisation examples. Results show that the study is applicable to other areas as well to meet the information requirements of top and mid-level managers.