Improving Municipal Information and Knowledge Management Capabilities: Case Study

Author:

Ekionea Jean-Pierre Booto1,Fillion Gérard1,Koffi Vivi1

Affiliation:

1. Accounting Department, University of Moncton, 18, Antonine-Maillet St., Moncton (NB) E1A 3E9, Canada

Abstract

This study aims to better understand the process of knowledge management capabilities (KMC) development at the municipal context to assess its impact on organisational performance. This process is a part of the organisational learning school that promotes organisational learning processes and knowledge accumulation that could be spread over time and in different levels of maturity. Thus, using the KMC maturity model (KMCMM) which has five levels of maturity, this study helps to better understand the phenomenon of KMC in the municipal context.

Publisher

World Scientific Pub Co Pte Lt

Subject

Library and Information Sciences,Computer Networks and Communications,Computer Science Applications

Cited by 3 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Investigating the role of environmental concern and the unified theory of acceptance and use of technology on working from home technologies adoption during COVID-19;Entrepreneurship and Sustainability Issues;2020-09-30

2. Digital City Projects;Open Government;2020

3. Strategic Digital City Projects;Enhancing Knowledge Discovery and Innovation in the Digital Era;2018

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