Structuring Innovation in the Knowledge Management Platform: Perceptions and Practices

Abstract

This qualitative research study examined perceptions and current practices of structuring innovation in the knowledge management platform by questioning employees of companies in the greater New York metropolitan area. The 69 participants involved were enrolled in graduate-level distance learning courses offered by a fully-accredited higher education institution. Many participants in the study agreed with the premise of this paper that innovation policies can and should be structured into knowledge management systems. However, it was stated by a minority in the study group that officially setting up the innovation polices with the KM system is not truly feasible, although it is a worthy goal. Nevertheless, the concepts of innovation and knowledge are closely related, and within organisations today it is a tremendous missed opportunity if knowledge management systems are not developed and structured from the start with innovation in mind as a continual outcome.