THE ETHICS AND POLITICS OF HUMAN SERVICE TECHNOLOGY: THE CASE OF PREDICTIVE RISK MODELING IN NEW ZEALAND'S CHILD PROTECTION SYSTEM

Abstract

This article reviews the political and ethical dimensions of technology applications in social work by focusing on a descriptive case study. The case study is of an initiative undertaken by the New Zealand government between 2011 and 2015 to develop an algorithm that would allow child protection services to predict future child maltreatment at the point of birth and to pre-empt it before it occurs. The paper explores the new threats to human rights and social justice associated with the rise of algorithmic governance and explores the sources of algorithmic injustice. It also outlines some of the key ethical issues and political challenges associated with algorithmic governance.