Network Thinking — A Novel Strategic View for Success in Organisational Networks

Abstract

Recently, organisations are viewed as a network of connected individuals embedded within a larger network. This research aims to introduce a Network Thinking framework that applies the proven efficiencies of computer networking concepts on human networks to address the issues faced by organisations at different levels. Organisational Network Analysis (ONA) methods have been used to analyse the informal network of interactions between members of the system delivery department within a financial institution. The ONA tools were used to simulate the risks faced by the organisation as a result of the current network of interactions between individuals and the impact of Network Thinking approaches on addressing these issues. This research shows that Network Thinking concepts can be applied on human networks but cannot completely control the behaviour of its nodes. The performance is influenced by how nodes interact with each other and the degree of their accessibility to network resources.