ABSA Toolkit: An Open Source Tool for Aspect Based Sentiment Analysis

Abstract

With a rapid increase in e-commerce websites, people are often interested in analyzing customer reviews expressing customer sentiments on different features of a product before making purchase decisions. In this paper, we present ABSA (Aspect-Based Sentiment Analysis) Toolkit developed for performing aspect-level sentiment analysis on customer reviews. The system has two main phases: (a) development phase and (b) production phase. The development phase allows a user to train models for performing aspect level sentiment analysis tasks on the target domain. In the production phase, a web application is provided through which an end user can submit reviews to analyze aspect level sentiments. The system is built using state-of-the-art approaches of aspect term extraction, aspect category detection, and aspect polarity identification. To the best of our knowledge, there is no framework publicly available to build aspect-level sentiment analysis application. All the source code of the ABSA toolkit is available on GitHub.