MUSCULOSKELETAL SYMPTOMS AMONG BANK OFFICE WORKERS: TWO YEARS FOLLOW-UP SURVEY

Abstract

Work-related musculoskeletal disorders (WMSDs) represent one of the leading causes of occupational injury and disability in the developed and industrially developing countries. The economic loss due to such disorders is high and affects not only the individual but also the organization and the society as a whole. The goal of this study was to determine the prevalence rate of musculoskeletal symptoms (MSS) among employees of the bank office sectors and also identifying majors factors associated with symptoms in the study population in the city of Kerman, Iran. Between 2008 and 2009, 324 (224 male and 100 female) bank office workers was interviewed individually in a private one-on-one interview. A modified version of the nordic musculoskeletal questionnaire (NMQ) and cornell musculoskeletal discomfort questionnaire (CMDQ) translated into Farsi by the author was used in this study. The response rate of questionnaire was 68% (152 male and 61 female). The highest prevalence of symptoms were found for male and female upper back, female Hip/Buttocks and neck, and female lower back (62%). The highest prevalence of symptoms was found for female neck, upper back and lower back. Finding indicated that females have been experiencing more complaints than males. The prevalence of MSS among targeted population occurred in high rate.