Investigating Challenges to Adoption of Industry 4.0 Technologies in Logistics Management for Last Mile Delivery

Abstract

Innovative technologies from Industry 4.0 have penetrated all commercial business and industrial innovation sectors. To improve the current system’s efficiency, manufacturing and supply chains are implementing I4.0 technologies because they are the most crucial components of any business operation. It is important to identify the challenges that the logistics sector is facing. The logistics management for last mile delivery (LMD) using Industry 4.0 innovative technologies faces many challenges, creating a need for investigation. This study examines the challenges and offers a paradigm for an innovative industry 4.0 framework based on interpretive structural modeling (ISM). The requirement for infrastructure expansion and digitalization emerged as the biggest impediment to the implementation of Industry 4.0 in the logistics sector from the study. The broad framework for addressing issues with the distribution system rather than concentrating on a specific product or industry is presented. This study offers a general model that takes the challenges of Industry 4.0 operations at the primary and secondary levels.