Digital Transformation from Planning to Execution — A Strategic Framework based on Ambidexterity and Enterprise Architecture and Interoperability

Abstract

The demand for business structures that respond more quickly to changes imposed by a competitive market makes digital transformation (DT) the driver of more agile and cost-effective production systems. From such perspective derives the following question: How does literature organize the main strategies demanded by the DT challenge in an organization? Based on a systematic literature review, this study aims to identify and analyze DT’s main characteristics, leading to the development of a framework to support its understanding from planning to execution. The Digital Transformation – Planning to Execution Framework (DT-P2EF) is divided into two conceptual blocks. The first block focuses on the DT planning, including the organizational requirements of an enterprise architecture (EA), the organizational characteristics based on the organizational ambidexterity (OA) introduction, and the barriers that may impact the DT, according to Enterprise Interoperability (EI). The second block of the framework regards the DT execution, the translation of the strategy defined and the performance monitoring of the DT in the organization. The DT-P2EF consists in identifying business influence factors and dimensions for a better understanding and development of the DT journey in enterprises.