Enterprise Diagnostics for Evaluation of Enterprise Business Processes

Abstract

In a dynamic business environment, the performance of enterprise has to be evaluated promptly to adjust business activities and accommodate new changes adequately. To this end, we propose the concept of enterprise diagnostics, which focuses on the assessment of effectiveness of enterprise business processes. In apply enterprise diagnostics, the procedure and methodology have been developed to evaluate the performance of enterprise business processes, and main factors for the assessment include consumed resources, cost, durations of business processes, and information constraints. The proposed methodology has its theoretical and practical values in evaluating the performance of enterprise and assisting in making management decisions with a high level of accountability.