Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing
Author:
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Subject
Management Science and Operations Research,Computer Science Applications
Link
https://pubsonline.informs.org/doi/pdf/10.1287/opre.1090.0736
Reference15 articles.
1. Dynamic Routing in Large-Scale Service Systems with Heterogeneous Servers
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5. Dimensioning Large Call Centers
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