1. Department of Information Systems and Analytics, School of Computing, National University of Singapore, Singapore 119391, Singapore;
2. Department of Information and Operations Management, Mays Business School, Texas A&M University, College Station, Texas 77843;
3. Department of Management Information Systems, Fox School of Business, Temple University, Philadelphia, Pennsylvania 19122;
4. Department of Design and Innovation, Weatherhead School of Management, Case Western Reserve University, Cleveland, Ohio 44106